Cancellation and refunds
Last updated: October 21, 2026
Cancelling your plan
You can cancel at any time in Settings → Billing or by writing to alper@alpiworks.com. The cancellation takes effect at the end of the current period and you aren't charged for the next one. Until then you keep your plan and your remaining credits.
Refund of a first purchase
If you haven't used any credits within 14 days of your first paid purchase, we refund the full amount on request.
Partial refunds
Otherwise, a period that has started isn't refunded in part or for unused time. When you cancel mid-period, you keep the service until the period ends.
Mistaken charges
If you were charged twice for the same period, or couldn't use the service because of an error on our side, we refund the extra or mistaken amount in full.
Asking for a refund
Write to alper@alpiworks.com from your account's email address and include the payment date. We answer within two business days.
When the money arrives
Approved refunds go to the card you paid with within 14 days. When it shows on your card depends on your bank.